Services
Our team also embodies as wide a range of disciplines as do our clients. This means that both
contacts and services function so well that we consistently achieve best marks in client surveys.
The focal points of our system design for optimal performances are:
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Technical planning and consulting
•
Ergonomic design
•
Hygienic surface design
•
Technical certification
•
Microbiological laboratory inspection and certification
•
Installation at a flat-rate tariff
•
Maintenance freedom
Planning
The ergonomics of the workplace design enables perfect adaptation
to the physical characteristics of both the people and the room
conditions, plus perfect optics and hygiene. This also includes height
adjustability of the system, the relative shifting of the positions of all
components in regard to one another, optimal accessibility for the
user and firm attachment to walls, ceilings and floors.
Installation and Acceptance
The systems are produced quickly following the placement of an order
to enable their installation at the time you desire.
The advantages of the installation are that:
• it is effected at a flat-rate
• it is implemented at times when no surgery is being performed
• specialist staff complete the installation quickly, neatly and
precisely
• cleaning takes place after installation
• the hospital staff are instructed in its use upon acceptance
• the device is ready for commissioning the next morning
Maintenance
All equipment is as a fundamental rule maintenance-free. It is therefore
not necessary to conclude expensive maintenance contracts. Should you
wish it, however, we can make you flat-rate offers for service times or the
controlled exchange of the electronic components during the life cycles of
your systems.
You receive as a fundamental rule a 5-year manufacturer’s guarantee from
our hardware partners (e.g. from NEC, BARCO, EIZO, Fujitsu etc.).
An “in-situ service” will be realised by the service networks of our
suppliers. Just contact us!
